Terms & Condition
Welcome to TrueSpice your online destination for high-quality organic spices! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
These terms and conditions govern your use of our website https://www.truespice.store and the purchase of products from True Spice By accessing this website and making purchases, you acknowledge and agree to these terms and conditions.
2. Use of Website
You agree to use this website for lawful purposes only.
You must not use the website in any way that could damage, disable, or impair the website's functionality or interfere with other users' access.
You may not copy, distribute, or reverse-engineer the website's content without permission.
3. Products and Pricing
All products sold on True Spice are organic spices, carefully sourced for quality.
Prices for products listed on the website are subject to change without notice. We reserve the right to modify product prices at our discretion.
In case of any errors in product pricing or availability, we will notify you and offer a full refund if you’ve already purchased the product.
4. Orders and Payment
To purchase from TrueSpice, you must be at least 18 years old.
By placing an order, you are offering to buy the products under the terms of this agreement.
We accept payment via [list accepted payment methods, e.g., credit cards, PayPal].
Once your order is confirmed, we will send an order confirmation to your provided email address. This does not guarantee availability until the products are shipped.
5. Shipping and Delivery
We aim to process and ship all orders within 7 business days.
Delivery times vary depending on your location, but we will make every effort to deliver products in a timely manner.
Shipping charges will be added at checkout based on your shipping address.
If you experience delays or issues with delivery, please contact our customer support team for assistance.
6. Returns and Refunds
We accept returns within 7 days of delivery, provided the products are unused and in their original packaging.
To initiate a return, please contact our customer service team at paliwalap7@gmail.com.
Refunds will be issued once the returned items are inspected and deemed eligible for a refund. Shipping costs are non-refundable.
Refunds will be credited around 5-7 days after the return is accepted.
7. Product Descriptions
We make every effort to ensure that the product descriptions and images are accurate. However, we cannot guarantee that the description is error-free or that the product image will exactly match the product received.
We are not responsible for any discrepancies that may occur between the images on the website and the actual product.
8. Privacy and Data Protection
By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
Your information will not be sold to third parties, but we may use it to process orders, send promotional content, or for other purposes outlined in our Privacy Policy.
9. Intellectual Property
All content on this website, including text, images, logos, graphics, and product names, is the property of TrueSpice and is protected by intellectual property laws.
You may not reproduce, distribute, or modify any content from the website without explicit permission.
10. Limitation of Liability
True Spice is not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
We are not liable for any loss or damage caused by third-party services, including delivery companies.
11. Indemnity
You agree to indemnify and hold harmless True Spice and its affiliates, officers, employees, and agents from any claims, losses, or damages arising out of your use of this website, your violation of these terms, or your infringement of any rights of another.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or related to these terms will be subject to the exclusive jurisdiction of the courts of India.
13. Changes to Terms and Conditions
We reserve the right to modify or update these terms and conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this page periodically for updates.
14. Contact Information
If you have any questions regarding these Terms and Conditions, please feel free to contact us at:
Email: paliwalap7@gmail.com
Phone: +91 8708046736
Effective Date: 28-12-2024