Privacy Policy

At True Spice, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide a better shopping experience:

Personal Information

When you make a purchase or create an account, we collect personal details, including:

Name
Email address
Shipping address
Billing address
Phone number
Payment information (e.g., credit/debit card details)

Usage Information

We collect information about your interactions with our website, including:

IP address
Browser type and version
Device information
Pages visited
Time and date of your visit
Clickstream data

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies are small text files stored on your device. You can adjust your browser settings to reject cookies, but this may limit your ability to use some features of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and deliver your orders, send order confirmations, and provide customer support.
Communication: To respond to your inquiries, send promotional offers, newsletters, and updates regarding new products or services.
Personalization: To improve our website and tailor product recommendations based on your preferences and past interactions.
Security: To prevent fraud, secure transactions, and ensure the safety of our website.
Analytics: To analyze usage patterns, improve our products, and optimize the user experience.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who assist with processing orders, payment gateways, and shipping services.
Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure sockets layer (SSL) encryption for sensitive information, such as payment details. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request a copy of the information we hold about you.
Correction: You can request that we update or correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions (such as for legal or regulatory purposes).
Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email.

To exercise any of these rights, please contact us at paliwalap7@gmail.com.

6. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our website with the revised date. Please review this page periodically for any changes. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

True Spice
https://www.truespice.store
Email: paliwalap7@gmail.com
Phone: +91 8708046736

Effective Date: 28-12-2024